I have been fortunate to work alongside Monica for 8 years. Monica, has a wealth of key communication skills which enable her to develop caring, supportive relationships with the teachers who work with her.
I feel valued and appreciated, we work as a team to deliver the best service we can to the schools we are working with. Monica has a good insight into the demands of a school and the role of agency staff. If a day has been challenging she is always a listening ear and able to alleviate the pressures of the day. It is clear, when I have gone into schools, that she has excellent relationships with the schools she works for and is highly regarded. One thing I appreciate is that Monica will always go the extra mile outside the remit of her job. Nothing is too much trouble and I am pleased to be able to work with her and also call her a friend.
A perfect combination.