Aspire People’s Promise
Aspire People’s success stems from the service that we offer to our clients and candidates.
We have a genuine belief that our exceptional service allows us to maintain strong longstanding relationships.
Without our fantastic relationships with our schools, we wouldn’t be where we are today. We want to be the best supply teaching and education recruitment agency.
We have put in writing what you should expect from Aspire People as a client. This is an expectation of the service you will receive, coupled with feedback routes to assist with us consistently raising our standards.
What is Aspire People’s Promise?
Clients that work with Aspire People will receive:
Excellent service from established, well trained and dedicated consultants
The ability to make contact out of hours
Access to a database with over 200,000 supply staff
Ofsted approved safeguarding documents, which fulfil SCR requirements
Access to our in-house trained DSLs, Compliance, Accounts, Payroll and HR departments
Money Back Guarantee Price Promise
We're that confident you'll love our service, we'll guarantee it!
Aspire People's success stems from a genuine belief in quality at a price that schools
can afford. Before we can provide this, we know that schools need peace of mind and a
belief that we will do what we promise -If we don’t you will get your money
back. We want you to trust in Aspire People, which is why we promise the
following:
In the unlikely event that a candidate arrives at your school for the first time
and you deem them unsuitable they will be removed as soon as you inform
us. Of course, there will be no charge for this candidate as they
will not have done a days work.If a candidate is deemed as unsuitable after they have completed half a days work and the candidate did not adhere to your code of conduct the school will be reimbursed for ½ a
day for am or pm bookings.If a candidate does not adhere to both the school or our own safeguarding children policies, Aspire's trained DSLs will oversee a process to review the situation and conclude whether the candidate needs training, support and monitoring.
Aspire People care about the development of all of our staff and rely on honest and open communications. With Aspire People it’s not about making money but providing quality education, personable service and developing people.
We have used Aspire People for over 10 years and they are my preferred agency. I have been working with my consultant, Emma Allen, for several years now. Emma is a wonderful, friendly person, who knows my school very well and I can’t fault her, or praise her highly enough. She is as concerned for the staff she is supplying to schools, as she is for the schools, that she gets the best fit on the day. I can raise any concerns I have with Emma (e.g. a supply teacher who hasn’t marked books at the end of the day) and she will immediately address any issues raised.